by the Innovation in Politics Institute
The online magazine for digital democracy

Organization type

Private Social Impact Enterprise

Pricing Scheme

several plans depending on functionalities and service. open-source option available free of charge


WCAG 2.1 compliant

Security Standards

GDPR compliant,  ISO/IEC 27001:2013 and ISAE 3000 Type 1 certified


CitizenLab provides an open-source online platform for community engagement. It offers a suite of tools including surveys and polls, participatory budgeting and co-creation of ideas, through which customers can engage with their community and initiate public decision-making processes. Based in Brussels, Belgium, the company has worked with 400+ governments across 18 countries of all sizes. Although the basic version of theplatform is open-source and its use free of charge, CitizenLab offers a tailored implementation plan and expert support and consultation throughout the project duration. Furthermore the platform promisses to offers actionable insights on user data with its built-in AI and natural language processing (NLP) technology.

By CitizenLab

Contact information