Database

Zencity

Zencity provides a data analytics platform powered by artificial intelligence designed to give local governments data-driven insights on the goals and needs of their communities. Using AI and expert analysis to analyze millions of anonymous, aggregated pieces of feedback from various sources, including social media, local broadcast media, and government customer service channels, the company offers actionable insights based on trending topics in citizens' conversations. In Addition, Zencity offers their own survey and polling tools to further increase the scope of information gathered from the community. This enables government agencies to prioritise resources, shape policies, track performance, make decisions, and connect with their communities.

Contact information

Functionalities

Main Functions

Communication

Moderation

Data

Statistical data analysis

Country

Organization type

Private, For Profit

Security standards

GDPR compliance possible

Zencity

By Zencity Technologies Ltd.

Contact information

Use cases

How Chattanooga, TN Planned their Budget with Resident Feedback

"With Zencity, the city was able to amplify channels of engagement, solicit and analyse resident feedback, and plan a budget more in tune with residents' priorities. The city embarked on a multi-layered community engagement process for their budget, with the goal of increasing transparency, tackling distrust in government, and ensuring that the budget addressed residents' priorities equitably."

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We simply encourage you to gather information about these tools and check out those which seem suitable for you. We are always happy to receive your feedback and field reports. If you would like to suggest the addition of a tool to the database or correct existing information, please get in touch.